Hotel Lungolivigno
One family, one passion, data-driven decisions
A property combining tradition and innovation in the Alps
Lungolivigno Hotels: tradition, innovation and a data-driven revenue strategy
For over 60 years, Lungolivigno has been a benchmark for Alpine hospitality. Founded in 1962 from the vision of the Giacomelli family, the group has grown while maintaining a strong connection to the territory and a philosophy that combines tradition, innovation and attention to the guest experience. Today Lungolivigno is a multifaceted reality comprising hotels, restaurants, boutiques and other activities, offering a hospitality concept capable of enhancing every nuance of the mountains.
To support this growth and face an increasingly dynamic market, the group chose to rely on Lybra Assistant, adopting an approach to Revenue Management increasingly oriented toward data and automation. The result is a more precise, timely and shared pricing strategy across properties, which has contributed to significantly improving the group’s performance.
The Challenge
Before adopting Lybra Assistant, Lungolivigno Hotels had the goal of making its Revenue Management strategy even more advanced, supporting the growth of a group composed of multiple properties in one of Europe’s most competitive Alpine destinations.
The main challenges were:
- Optimizing rates in real time following demand trends.
- Managing a coordinated revenue strategy across the group’s different properties.
- Basing decisions on reliable predictive data that considers the external environment and not just experience and company history
- Reducing time spent on operational and manual activities.
- Maximizing revenue and profitability by promptly seizing market opportunities.
The Solution
To achieve these objectives, Lungolivigno Hotels chose Lybra Assistant, implementing a more advanced, automated and data-driven Revenue Management strategy.
Thanks to the platform, it was possible to:
- Automate rate updates based on demand and market conditions.
- Constantly monitor key KPIs through dashboards updated in real time.
- Leverage predictive analytics to make faster and more informed decisions.
- Minimize manual operations for initial price entry
- Free up time from operational activities to focus more on strategic planning.
Result: more efficiency, less intermediation, more value
The adoption of Lybra Assistant has contributed to significantly improving the group’s performance.
- A more dynamic and responsive pricing strategy.
- Faster decisions thanks to the support of predictive data.
- Greater operational efficiency in daily Revenue Management.
Interview with
Riccardo Comandi
Revenue & Distribution Manager Hotel Lungolivigno
How would you describe Lungolivigno Hotels?
Lungolivigno is a family-run business that for over sixty years has been a benchmark for high-quality hospitality in Livigno. Founded in 1962 from the vision of the Giacomelli family, the group has grown while maintaining a strong connection to the territory and values such as hospitality, innovation and attention to the guest experience. Today it comprises hotels, restaurants, boutiques and numerous activities that allow visitors to experience the mountains in all their facets.
Why did you decide to adopt a Revenue Management System? What needs led you to this choice?
Managing multiple properties with different characteristics requires an increasingly precise and dynamic revenue strategy. We were looking for a tool that would allow us to analyze the market in real time, forecast demand trends and optimize rates more quickly. The goal was to further improve the group’s performance while maintaining a consistent strategy across all properties.
Another fundamental objective in choosing the product was the ability to have dashboards updated in real time, containing all the main revenue indicators, capable of offering both macro data and segmentation from multiple perspectives.
What factors convinced you to choose Lybra Assistant over other solutions on the market?
We chose Lybra Assistant because it offers an ideal balance between automation, ease of use and quality of analysis. The platform allows us to make decisions supported by reliable data, without giving up control of the strategy. In addition, the support of the Lybra team has always been an added value throughout the adoption process.
What is the feature of Lybra Assistant that you appreciated most?
The system’s ability to constantly analyze demand, market and performance and transform this information into concrete pricing suggestions. This allows us to react much faster to market changes and seize opportunities that would have been difficult to identify with exclusively manual management.
Also highly appreciated, by all colleagues who have access to the system, is the dashboard with constantly updated data.
How has Lybra Assistant changed the daily management of Revenue Management?
It has made our work much more strategic. Today we spend less time on repetitive activities and can focus more on data analysis and planning. Having updated information always available allows us to make faster, more informed decisions shared across all properties.
What are the main benefits you have experienced thanks to our RMS?
We have improved operational efficiency, increased the quality of pricing decisions with significant time savings, which we can dedicate to other activities. All of this has translated into improved performance and greater ability to adapt to market changes.
How has the group's strategic approach evolved?
Our approach has become increasingly data-oriented. Today every decision is supported by predictive analytics and constant demand monitoring, allowing us to plan with greater precision and react quickly to market developments.
